Certified EV Service — All Brands
Expert Repair &
Service for Your
Electric Ride.
Factory-trained technicians. Same-day diagnostics. Warranty repairs. Six locations across NYC and California. Drop in or book online — most repairs done in under an hour.
Same-Day Diagnostics
Warranty Honored
6 Locations
All Brands Serviced
Quick Service Request
We'll confirm within 1 business hour
Vehicle Type
6
Service Locations
50+
Brands Serviced
<1hr
Most Common Repairs
5,000+
Repairs Completed
Fast Fixes
Express Repair — In & Out Fast
Common issues resolved on the spot. No appointment needed for these quick services — just walk in at any Wilson's location.
Flat Tire Repair
Fix punctures and flats to get you rolling again. We carry tubes and sealant for most e-scooter and e-bike tire sizes.
Tire & Tube Replacement
Install new tires or tubes for safer, smoother rides. We stock a wide range of sizes for all major brands.
Brake Repair & Adjustment
Restore safe stopping power. Adjust brakes or replace pads, rotors, and brake lines on mechanical and hydraulic systems.
Throttle Repair
Fix throttle response issues and restore smooth acceleration. We diagnose hall-sensor and wiring faults on the spot.
Lighting Repair
Repair or replace headlights, taillights, LED strips, and wiring harnesses. Stay visible and ride safe.
Error Code Diagnosis
Plug in, read the code, identify the fix. Our techs know every fault code across the top 50+ brands we service.
What We Fix
Full-Service Repair &
Maintenance Menu
From a flat tire to a full motor rebuild — our certified technicians handle everything. All services include a free pre-inspection and written quote.
Full System Diagnostic
Comprehensive 30-point electronic and mechanical inspection. We'll identify every issue and give you a written report with repair options and cost estimates.
$49flat fee · waived with repair
Includes
- Motor output & controller test
- Battery health & cell balance check
- Brake system inspection
- Full written diagnostic report
- Free repair estimate
Battery Service & Repair
Battery not holding charge? Draining too fast? We perform full cell diagnostics, BMS repairs, balancing, and complete battery replacements for all brands.
From $79repair quoted separately
Includes
- Cell health & capacity test
- BMS (Battery Management System) check
- Charge cycle count report
- Balancing & reconditioning if eligible
- Replacement sourcing if needed
Brake System Overhaul
Spongy, noisy, or unresponsive brakes are a safety emergency. We service all mechanical and hydraulic disc brake systems on e-scooters and e-bikes.
From $35parts extra
Includes
- Pad inspection & replacement
- Rotor inspection & truing
- Hydraulic fluid bleed (if applicable)
- Lever reach & feel adjustment
Motor & Controller Repair
Loss of power, stuttering, or unusual noise from your motor? We diagnose phase wires, hall sensors, controllers, and full motor assembly on hub and mid-drive systems.
From $99controller · motor quoted separately
Includes
- Phase wire continuity test
- Hall sensor diagnostic
- Controller programming check
- Thermal & load test under power
Display & Electronics Repair
Error codes, blank screen, unresponsive buttons? We diagnose and repair display units, dashboards, and control electronics across all major brands.
From $55replacement units extra
Includes
- Error code read & clear
- Display unit test
- Wiring harness inspection
- Firmware update if available
Suspension Service
Worn forks, bouncy rear, or rough ride? We service front and rear suspension systems including hydraulic fork rebuilds for high-performance scooters and e-bikes.
From $65fork rebuild quoted separately
Includes
- Fork seal inspection
- Preload & damping adjustment
- Rear shock service
- Safety test ride post-repair
Charging System Repair
Won't charge, slow charge, or charger port issues? We diagnose and repair the full charging path from port to BMS to cell pack.
From $49parts extra
Includes
- Charge port inspection & repair
- Charger compatibility test
- BMS charge path diagnostic
- Full charge cycle verification
Full Tune-Up & Safety Check
Regular maintenance keeps your ride safe and extends its life. Our tune-up covers everything from bolts to brakes to battery health — ideal before a long season.
From $89parts extra if needed
Includes
- 30-point safety inspection
- All bolt torque check
- Tire pressure & tread check
- Brake adjustment & lubrication
- Battery & electronics health report
Performance Upgrades
Ready to unlock more from your ride? We install higher-capacity batteries, upgraded controllers, no-flat tires, lighting kits, and more on supported models.
Quotedbased on parts & model
Popular Upgrades
- No-flat tire conversion
- Battery capacity upgrade
- Controller speed tune
- LED lighting kit install
- Custom accessory fitting
Service Packages
Save More with a Package
Bundle your service for better value. All packages include a free diagnostic and priority scheduling.
Essential
Quick Service
Fast fix for single-issue repairs
$49
starting price · additional parts extra
- Free error code read
- Single repair or adjustment
- Written repair summary
- Full system diagnostic
- Priority scheduling
Most Popular
Standard
Full Diagnostic + Repair
Our most requested service package
$129
diagnostic fee waived · parts extra
- 30-point full diagnostic
- Up to 2 repairs included
- Battery & electronics health check
- Written diagnostic report
- Priority scheduling
Premium
Complete Overhaul
Full restore for performance riders
$249
major parts quoted separately
- Everything in Standard
- Full mechanical overhaul
- Suspension service & lube
- Deep clean & detail
- 30-day service warranty
Find Us
Six Locations Ready to Serve You
Walk in for express repairs or book ahead for complex service. All locations offer same-day diagnostics during business hours.
New York City · Queens
Wilson's Queens
Service Available
📍 82-15 Queens Blvd, Elmhurst, NY 11373
📞 (516) 300-0944
🕐 Summer: 10 AM–8 PM | Winter: 9 AM–6 PM (ET)
New York City · Brooklyn
Wilson's Brooklyn
Service Available
📍 216 Frost St, Brooklyn, NY 11211
📞 (516) 300-0944
🕐 Summer: 10 AM–8 PM | Winter: 9 AM–6 PM (ET)
New York City · Long Island City
Wilson's Long Island City
Service Available
📍 41-13 31st Ave, Long Island City, NY 11103
📞 (516) 300-0944
🕐 Summer: 10 AM–8 PM | Winter: 9 AM–6 PM (ET)
Scooters School
New York City · Flushing
Wilson's Scooters School
Service Available
📍 35-23 Farrington St, Flushing, NY 11354
📞 (909) 588-4555
🕐 Summer: 10 AM–8 PM | Winter (Dec–Feb): 10 AM–7 PM (ET)
California · San Francisco
Wilson's San Francisco
Service Available
📍 360 11th St, San Francisco, CA 94103
📞 (858) 666-1551
🕐 Summer: 10 AM–7 PM | Winter: 9 AM–6 PM (PT)
California · Corona (Los Angeles Area)
Wilson's Los Angeles
Service Available
📍 796 E Harrison St, Corona, CA 92879
📞 (858) 666-1551
🕐 Summer: 10 AM–7 PM | Winter: 9 AM–6 PM (PT)
Why Wilson's
The Only Shop You'll Ever Need
We've earned the trust of NYC and California's riding community by doing one thing: getting your ride fixed right, the first time.
Certified Technicians
Experienced techs trained to service today's top e-scooter and e-bike brands — from Teverun and Kaabo to Segway and Nami.
Transparent Pricing
Clear written estimates before we start any work. No hidden charges, no surprise invoices — just honest service.
Fast Turnaround
Most repairs completed same day. Complex jobs are prioritized so you're back on your ride as soon as possible.
Warranty Honored
We honor manufacturer warranties and stand behind our own work. If something's not right after your repair, we make it right.
Book Online
Schedule Your
Service Appointment
Fill out the form and we'll confirm your appointment within 1 business hour. All inquiries go directly to our service team at wilsonescootersnyc@gmail.com.
1
Choose Your Location
Select the Wilson's nearest you. All 6 locations offer full repair services and same-day diagnostics.
2
Describe the Issue
Give us a quick description of the problem. Our tech team will review it and prepare in advance.
3
Get a Confirmation
We'll confirm your slot via email or phone within 1 hour. Walk-ins are always welcome too.
4
Ride Away Fixed
We'll give you a written quote before starting. Most repairs done same day.
📅 Book Service Appointment
Sent directly to wilsonescootersnyc@gmail.com
Vehicle Type
Sent to wilsonescootersnyc@gmail.com · Confirmed within 1 hour · Free quote before any work starts
Smart Diagnosis
Not Sure What's Wrong?
Tell Us the Symptoms.
Select what you're experiencing and we'll recommend the right service. Bring this to any Wilson's location or include it in your booking.
🩺 Symptom Checker
Select all that apply, then run diagnosis
Battery won't hold charge / drains fast
✓
Loss of power or motor cutting out
✓
Brakes feel spongy, noisy, or weak
✓
Flat tire or poor tire condition
✓
Error code on display / blank screen
✓
Unusual noise (clicking, grinding, humming)
✓
Throttle not responding or stuttering
✓
Lights not working
✓
Won't charge / charging port issue
✓
Won't turn on at all
✓
Recommended Services
Select your symptoms on the left and tap Get Recommendations to see which services apply.
Customer Reviews
What Riders Are Saying
Real reviews from real customers across our NYC and California locations.
★★★★★
Wilson's Queens, NY
"I took my scooter to Wilson's to fix my front wheel bearing and they did a great job for a good price too. Good people, good vibes. I will go back for more work anytime — I recommend 💯"
J
Jerry Rivera
★★★★★
Wilson's Queens, NY
"I went from the Bronx — 45 minutes — but absolutely worth it. They helped me super fast, identified the display problem, and got my brakes working. Done in less than two days. Incredible service, very friendly. Recommend 100% 👌"
M
Miguel Angel
★★★★★
Wilson's Brooklyn, NY
"I managed to burn out one of my motors on my Kaabo King GTR Max. Other places quoted hundreds of dollars and two months minimum. Wilson fixed it in under a week — AND the motor was under warranty. These guys are INCREDIBLE."
P
Peter Shankman
★★★★★
Wilson's Long Island City, NY
"This is the best shop so far. I caught a flat on a long trip today and they helped me fix it fast. They're very nice and the only ones who distribute the PUNK RIDER in all of NYC. They do diagnostics and have batteries too. I love this shop!"
C
clarencejunior1
★★★★★
Wilson's San Francisco, CA
"My Mantis King GT had an electrical problem and wouldn't turn on. Within an hour, the tech diagnosed it, replaced parts, and sent me on my way with a fixed scooter. I live far so it was a great surprise not to have to leave it. Awesome service, awesome atmosphere!"
L
Luc Martin
★★★★★
Wilson's San Francisco, CA
"I had a great experience at Wilson SF. My scooter's stem broke and they custom-fabricated a bracket to fix the issue — something you don't see just anywhere. Everyone was friendly, knowledgeable, and genuinely cared about getting me back on the road safely."
J
Jcr 707
Get in Touch
Have a Question?
We're Here to Help.
Reach us by email, phone, or walk into any location. Our service team responds to all inquiries within one business hour.
Send Us a Message
All messages go to wilsonescootersnyc@gmail.com
Reply within 1 business hour · wilsonescootersnyc@gmail.com
FAQ
Common Questions
Do I need an appointment for repairs?
▾
Walk-ins are welcome at all Wilson's locations for express repairs like flat tires, brake adjustments, and error code reads. For complex repairs or if you want a guaranteed time slot, booking online is recommended. You can book via this page or email wilsonescootersnyc@gmail.com.
Do you service all scooter and e-bike brands?
▾
Yes. We service 50+ brands including Teverun, Kaabo, Segway, Nami, Punk, KuKirin, Navee, Teewing, Hiboy, InMotion, Gspace, Yume, and many more. If you're unsure whether we service your brand, email us at wilsonescootersnyc@gmail.com and we'll confirm.
How long do most repairs take?
▾
Most common repairs — flat tires, brakes, lights, error codes — are done within 30–60 minutes. Battery service and motor repairs typically take 1–3 business days depending on parts availability. We'll always give you a clear estimate before we start.
Do you honor manufacturer warranties?
▾
Yes. Wilson's honors warranties on all products sold through our stores. If your scooter or e-bike is within its warranty period and the issue is a manufacturing defect, bring it in and our team will process the claim on your behalf at no cost to you.
How much does a repair cost?
▾
Pricing depends on the service needed. Express repairs start at $25. A full diagnostic is $49 (waived if you proceed with repair). Complex repairs like motor and battery work are quoted individually after inspection. We always provide a written quote before starting any work — no surprise charges.
Can I get a quote before coming in?
▾
Absolutely. Send us an email at wilsonescootersnyc@gmail.com with your scooter's make and model and a description of the issue. Our team will respond with a preliminary estimate. For precise quotes, a quick in-store diagnostic is the most accurate route — and it's only $49 (waived with any repair).
Do you have parts in stock?
▾
Yes, we stock parts for the most popular brands including tires, tubes, brake pads, displays, controllers, and batteries. If a part isn't in stock, we can usually source it within 2–5 business days. Email us at wilsonescootersnyc@gmail.com to check availability before coming in.