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Hiboy EX9 Urban Commuter Electric Bike

SKU WLS-HIBOY-EX9 Model: ,

330 lb · 62 miles

The Hiboy EX9 urban commuter electric bike is the one that rides like a bicycle — a dual-sided torque sensor matching the motor to how hard you push, a 330 lb load rating, and 62 miles on pedal assist.

  • 750W motor, 1000W peak — Class 3, 20 mph on throttle and up to 28 mph on assist
  • Dual-sided torque sensor — reads pressure, not pedal rotation, so assist arrives smoothly
  • 48V 11.6Ah removable battery — 31 miles on throttle, 62 with pedal assist
  • Dual hydraulic disc brakes — IPX4 body, IPX5-rated battery
  • 330 lb max load at 59.5 lb — the highest capacity and the lightest frame in the range

Original price was: $1,999.99.Current price is: $1,199.99.-40% OFF

[product_installments]

MOTOR

750W rated, 1000W peak

BATTERY

48V 11.6Ah removable

SPEED

20 mph (28 mph Class 3)

RANGE

31 mi throttle, 62 mi assist

Available for Pickup

At multiple Wilson's locations

Fast & Free Shipping

To lower 48 get with-in 3 to 5 days

Hiboy EX9

The motor answers your legs, not your pedals

The Hiboy EX9 Urban Commuter Electric Bike is built around a dual-sided torque sensor, and that single component changes how the whole thing feels to ride. Most electric bikes near this price watch whether the pedals are turning and switch the motor on. The EX9 measures how hard you are actually pressing, then gives back a matching amount.

62 mi on pedal assist · 28 mph Class 3 · 1000W peak · 330 lb load · 59.5 lb itself

How motor assistance responds to rider effort Two plotted lines. A cadence sensor jumps straight from no assistance to full assistance as soon as the pedals move, then stays flat. The EX9 torque sensor rises steadily, giving more assistance the harder the rider pushes. Motor assist Rider effort Cadence sensor Torque sensor
Cadence sensorAssistance arrives all at once the moment the cranks turn, and holds there whether you are coasting along or standing on the pedals.
Torque sensor, on the EX9Pressure at the crank sets the output. Push harder and more arrives. Ease off and it eases off with you.

The shape of that green line is the whole argument for this model. It is why the EX9 feels like a bicycle that is helping rather than a motor you are steering.

Handlebar display on the Hiboy EX9 electric bike showing pedal assist level, speed in miles per hour, trip distance and a battery gauge
The display carries the assist level, speed, trip and battery charge.
Dual-sided sensing

What a torque sensor changes about riding an electric bike

Start on a flat street and you barely notice it. The difference shows up at the two moments a commute is actually made of: pulling away from a red light, and hitting the ramp of a bridge.

On a cadence system both feel the same, because the motor only knows the cranks are moving. You get a shove, then a plateau, then a slightly unnerving gap when you stop pedalling and the assistance keeps running for a beat. Riders describe that as the machine deciding things for them.

Reading pressure instead removes the guesswork. Lean into the pedals on a climb and the motor leans with you. Sit up and spin gently near a crowd and it quietly backs off. Nobody has to touch a button for any of that, which matters most in traffic, where your hands have better things to do.

Hiboy fits five levels of assist on top, so the curve can be shifted up or down to suit the day. The sensor decides the shape; the level decides the ceiling.

  • SensorDual-sided torque
  • Assist levelsFive
  • Riding modesPedal, assisted, throttle
  • DisplaySpeed, trip, battery, level
Class 3, adjustable

Twenty out of the box, twenty-eight where the law allows it

The EX9 ships capped at 20 mph, which keeps it legal in the widest number of places. Raise it and pedal assist will carry you to 28 mph, the Class 3 limit. The throttle stays at 20 mph either way, because that is how the classes are written.

ThrottleNo pedalling at all
20mph
Pedal assist, defaultAs delivered
20mph
Pedal assist, Class 3Where permitted
28mph
Motor offSeven gears, no assistance

Class 3 rules differ between states, and sometimes between a city and the greenway running through it. Ask us where you ride and we will tell you what applies before you buy, rather than after.

Two riders in helmets stopped beside each other on Hiboy EX9 electric bikes in a city plaza, one in Blue with flowers on the rear rack and one in Gray
Both colourways, stopped in traffic. The step-through frame means getting off at a light is a step down rather than a swing over the saddle.
48V 11.6Ah, removable

Thirty-one miles without pedalling, sixty-two with

Hiboy publishes both figures, and both are honest. Ride on the throttle alone and the pack is doing every bit of the work, so 31 miles is what a 143 lb rider gets. Pedal along with it and you roughly double that, because your legs are now sharing the load.

Those numbers are lower than the EX6 and EX6F manage, and the reason is simply a smaller pack. This is the compact battery in the range, tucked into the down tube rather than bolted on top of it, which is a large part of why the EX9 is the lightest thing here.

The pack lifts out with a key, so it charges next to a desk instead of in a hallway. Seven to eight hours takes it from empty to full.

Treat published range as a ceiling rather than a promise. Cold weather, hills, a heavy load and a low tire will all take a bite out of it, and that is true of every electric bike on the market.

  • Battery48V 11.6Ah, removable
  • Throttle only31 miles
  • With pedal assist62 miles
  • Charge time7–8 hours
  • Water resistanceIPX4 body, IPX5 battery
Rear three-quarter view of the Blue Hiboy EX9 electric bike showing the battery integrated into the down tube, rear rack and seven-speed cassette
The pack sits inside the down tube. Lift it out with a key to charge it indoors.
The pairing that should not exist

The highest load rating in the range, on the lightest frame in it

These two numbers usually move together. A frame rated to carry more is built heavier to do it, so buying capacity normally means buying weight. The EX9 is the exception in this line-up, and it is worth knowing before you compare it against the fat-tire models.

330lb
Maximum load

Rider, rack and everything in the panniers. The highest figure of any Hiboy ride we stock, ahead of the EX6 at 300 lb and the P6 at 265 lb.

59.5lb
What it weighs

The lightest electric bike in the range by a clear margin. The EX6F is 71.43 lb and the EX11 is 99.2 lb, so this is the one you can actually wrestle up a short flight of steps.

Close view of the rear luggage rack fitted to a Blue Hiboy EX9 electric bike, with the red rear reflector and the hub motor visible below
The rack is fitted as standard, with mounting slots along its length.

The rack is standard, and so is the reason for it

A rear rack comes bolted on rather than sold separately, which tells you what Hiboy expects this model to be used for. Panniers, a crate, a child seat on the right frame: the mounting slots run the length of it.

Combine that with the load rating and the arithmetic gets useful. A 200 lb rider still has real headroom for a full shop, and the frame is not being asked to do anything unusual to manage it.

Bring whatever you plan to carry into any of our six shops and we will fit it before you leave, so you find out on the floor rather than on a hill.

Stopping and being seen

Hydraulic at both ends, and the lights are already on it

Dual hydraulic disc brakes front and rear. Hydraulics matter more on a heavy machine than they do on a light one, because the lever pressure needed to stop 330 lb of loaded electric bike from 28 mph is not the same as stopping a road bicycle.

They also stay consistent when wet, and they need far less hand strength, which anyone who commutes through a New York winter in gloves will notice by February.

The lighting is fitted rather than an accessory. A four-LED headlight throws a genuine beam instead of a courtesy glow, and the rear light sits under the rack where a pannier cannot cover it.

  • Brakes — front and rear hydraulic discs
  • Headlight — four-LED cluster, fork mounted
  • Rear light — under the rack, clear of luggage
  • Reflectors — wheels and pedals, fitted
Close view of the four-LED headlight on the Hiboy EX9 electric bike, mounted above the front fender beside the suspension fork The rear brake light of the Hiboy EX9 electric bike lit red, mounted beneath the luggage rack above the rear tire
Front suspension, 26-inch wheels

Set up for pavement, not for trails

26 by 2.5 inch tires are the tell. They are wider than a road tire and narrower than the 4-inch fat tires on the P6 and EX11, and that middle ground is a deliberate choice for a city.

Fat tires cost energy on tarmac. Every mile of a 4-inch tire on a smooth street is drag you paid for and did not use, which is part of why the fat-tire models here quote shorter throttle ranges from bigger batteries. A 2.5-inch tire rolls faster and still swallows a bad expansion joint.

The front fork handles the rest. It has a lockout, so you can firm it up for a flat run and open it again for the stretch of your route that has been dug up since spring.

Climbing is rated at 20%, which covers bridge approaches and most of what a city puts in front of you.

Close view of the front suspension fork on the Blue Hiboy EX9 electric bike, showing the chrome stanchions, blue lockout dial and front fender
The fork locks out when you want it firm for a flat run.
Two finishes

Blue or Gray

Same frame, same components, same price. The only thing that changes is how much you want to be seen from a car.

The Hiboy EX9 urban commuter electric bike in Blue, front three-quarter studio view showing the step-through frame, rear rack and suspension fork
Blue

Bright enough to register in a driver's mirror. The one we would put a nervous first-time commuter on.

The Hiboy EX9 urban commuter electric bike in Gray, front three-quarter studio view showing the step-through frame, rear rack and disc brakes
Gray

Quieter, and it hides city grime between washes. The more popular pick with riders locking up outside an office.

Specification

Hiboy EX9 urban commuter electric bike, in full

Every figure below is Hiboy's own, taken from their published sheet for this model.

Drive
Rated motor
750W
Peak motor
1000W
Sensor
Dual-sided torque
Class
Class 3
Top speed
20 mph, to 28 on assist
Riding modes
Pedal, assisted, throttle
Max climbing
20%
Battery
Pack
48V 11.6Ah, removable
Throttle range
31 miles
Pedal assist range
62 miles
Charge time
7–8 hours
Chassis
Frame
Step-through
Tires
26″ × 2.5″
Suspension
Front fork, lockout
Brakes
Front and rear hydraulic disc
Rack
Rear, fitted
Lighting
LED head and rear brake light
Sizing
Max load
330 lb / 150 kg
Product weight
59.5 lb / 27 kg
Rider height
4′9″ – 6′5″
Package size
57.48 × 10.43 × 34.5 in
Water resistance
IPX4 body, IPX5 battery

If you want the same battery in a bigger tire, the EX6 steps up to 20 by 4 inch fat tires and a longer throttle range, and the EX6F adds a folding frame with the widest rider fit Hiboy builds. For full suspension and a tested hundred miles, the EX11 is the flagship. Here is every commuter electric bike we stock.

Wilson’s

Buy your electric bike here. Service it here.

Six shops across New York and California. A torque sensor is genuinely hard to describe and immediately obvious to ride, so the honest advice is to come and turn the pedals yourself. Ten minutes settles it.

  • Test ride it at any of our six shops before you decide
  • We build it, set the saddle and check the brakes before it leaves
  • Express service at all six shops, any brand, bought from us or not
  • A year of warranty cover, and we handle the claim with Hiboy
  • Trade in what you are riding now against it
  • Financing available, and WELCOME20 takes $20 off your first order
Questions

Hiboy EX9, answered

What is a torque sensor, and why does it matter?

It measures how hard you press on the pedals and sets the motor output to match. A cadence sensor, which is what most electric bikes at this price use, only detects that the cranks are turning and delivers a fixed amount. The torque sensor is why the EX9 feels like it is helping you pedal rather than pulling you along.

Is the EX9 a Class 2 or a Class 3 electric bike?

Hiboy rates it Class 3. It arrives capped at 20 mph and can be raised so pedal assist reaches 28 mph. The throttle is limited to 20 mph regardless of the setting.

How fast does the Hiboy EX9 go?

20 mph as delivered, on throttle or pedal assist. Unlock Class 3 and pedal assist takes it to 28 mph.

How far will it go on one charge?

Hiboy publishes 31 miles on the throttle alone and 62 miles with pedal assist, both measured with a 143 lb rider. Hills, cold weather, a heavy load and soft tires all reduce it.

Can I ride it without pedalling at all?

Yes. There is a throttle, and pure electric mode covers about 31 miles. You can also switch the motor off entirely and ride it on the seven gears like an ordinary bicycle.

How much weight can it carry?

330 lb in total, which covers the rider plus anything on the rack. That is the highest rating of any Hiboy ride we stock.

Is the battery removable?

Yes. The 48V 11.6Ah pack sits in the down tube and lifts out with a key, so you can charge it at a desk without bringing the whole thing indoors.

How long does charging take?

Seven to eight hours from empty.

What size rider does it fit?

Hiboy quotes 4′9″ to 6′5″. The step-through frame is a large part of that range, and the saddle height is adjustable. Come in and sit on it if you are near either end.

What brakes does it have?

Hydraulic disc brakes front and rear. Hydraulics need less hand pressure than cable-operated discs and hold up better in the wet, which is worth having on a machine this heavy.

Do the lights and rack come with it?

Both are fitted as standard. A four-LED headlight on the fork, a rear brake light under the rack, and the rear luggage rack itself with mounting slots for panniers or a crate.

What tires does it use, and do they need pumping up?

26 by 2.5 inch pneumatic tires, so yes, they hold air and want checking. Correct pressure is the single biggest thing you control that affects range. We check and set it at every service.

Can it be ridden in the rain?

The body is IPX4 rated and the battery IPX5, so rain and wet roads are within what it handles. One safety point worth stating plainly: never charge an electric bike that is wet, or one whose battery looks swollen or damaged. Bring it straight in to us instead.

How is the EX9 different from the EX6 or the P6?

The EX9 is the city one. It is the lightest of the three at 59.5 lb, carries the most at 330 lb, and it is the only one with a torque sensor. The EX6 has a bigger battery and 20-inch fat tires for rougher ground, and the P6 runs the largest tires Hiboy fits at 26 by 4 inches. If your route is pavement, the EX9 is the faster and easier ride.

Do I need a licence or registration to ride it?

Rules for Class 3 electric bikes vary by state, and often by city or by individual path. Tell us where you ride and we will tell you what applies there before you buy.

Who services it, and what warranty comes with it?

Our own technicians, at all six shops, with express service available at every one. Hiboy is a brand we carry, so it comes with a year of warranty cover and we handle the claim with Hiboy for you. We service any brand, whether you bought it from us or not.

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