Segway MUXI Cargo Electric Bike
The Segway MUXI cargo electric bike is a cargo electric bike built to carry people and loads — 80Nm, 20 Mph, 80 Miles.
750W rear hub motor · 80Nm max torque · 20 Mph max speed · 717 Wh battery · 80 Miles max range
$1,699.99
[product_installments]
MOTOR
750W
BATTERY
48V
SPEED
10-20 MPH
RANGE
Up to 80 Miles
Available for Pickup
At multiple Wilson's locations
Fast & Free Shipping
To lower 48 get with-in 3 to 5 days
Built low, so a load does not change the plot
A cargo electric bike is judged loaded, not empty. The MUXI’s answer is a twin-tube frame that keeps the centre of gravity low, a direct-drive motor with traction control, and 80 miles of range so the errands do not have to be planned around the battery.
20 mph · 717Wh at 48V · IPX7 battery · traction control · AirLock
Twin tubes, and a low centre of gravity
The twin-tube design is the whole reason this electric bike handles the way it does. Two frame tubes running low carry the load and the battery near the ground, and a low centre of gravity is what makes a loaded electric bike feel balanced rather than top-heavy.
It shows up in the moments that matter with cargo aboard: pulling away from a stop, walking the electric bike out of a shed, holding a line through a turn with weight on the back.
The 20 by 3.0 inch tires do the rest. A short, fat tire has a large contact patch and a lot of air in it, which is exactly what you want under a load.
- FrameTwin-tube, low centre of gravity
- Tires20 × 3.0 inch
- Motor750W rear hub, direct drive
- Torque80 Nm
- Top speed20 mph
A motor with traction control, and a lock inside it
A direct-drive hub motor has no internal gearing, which means fewer moving parts, near-silent running and nothing inside to wear out. On an electric bike that will carry weight for years, that simplicity is worth a lot.
It carries traction control, which is rare on an electric bike and genuinely useful on one built for loads: pulling away on a wet slope with cargo aboard is precisely when a rear wheel wants to spin.
And the AirLock system locks the motor itself. A motor lock is a great deal harder to defeat than a lock on the wheel, because there is nothing exposed to cut.
Assist is metered by a cadence sensor rather than a torque sensor — it reads how fast you are pedalling and delivers power to match.
- DriveDirect-drive rear hub
- TractionTCS traction control
- LockingAirLock, direct-drive motor lock
- SensorCadence
- Charge timeAbout 6.5 hours
UL-certified, IPX7, and watched over
The pack is 48V and 717Wh, water-resistant, UL-certified, and rated IPX7 — survival in temporary immersion rather than merely rain-resistant.
The battery management system runs multiple layers of protection, watching cell balance, temperature and current. On a cargo electric bike that spends its life outdoors and gets charged in a shed, that oversight is the part that keeps the range honest over years.
Charging takes about 6.5 hours for up to 80 miles.
A safety point we state on every electric bike: never charge one that is wet, or one whose battery looks swollen or damaged. Bring it in to us instead.
- Battery — 48V, 717Wh, UL-certified
- Sealing — IPX7 battery, IPX5 body
- Management — Multi-layer BMS
- Tracking — Apple Find My and GPS
- App — Segway Mobility
Segway MUXI cargo electric bike, in full
Segway's own technical specification for this model, in their groupings and their units.
- Rated Power
- 750W
- Peak Power
- /
- Max. Torque
- 80Nm
- Max. Range
- Up to 80 Miles
- Nominal Voltage
- 48V
- Nominal Energy
- 717Wh
- Charger Current
- Rate 1.3A, Max 3.9A
- Duration of Charging
- Approx. 6.5 hours
- Battery Management System
- Yes
- Battery IP Rating
- IPX7
- Body IP Rating
- IPX5
- AirLock Tech
- Yes, with Direct-drive Motor Lock
- Apple Find My
- Yes
- GPS
- Yes
- IoT & Cloud Binding
- Yes
- Automatic Software Upgrade
- Yes
- Segway Mobility App
- Yes
- Torque Sensor
- No, with Cadence Sensor
- Rearview Radar
- Yes (Optional)
- Front Suspension
- No, with Rigid Fork
- Rear Suspension
- /
- Brake System
- Segway Hydraulic Disc brake Front Two-piston, 180 mm rotor Segway Hydraulic Disc brake Rear Two-piston, 180 mm rotor
- Chain
- Single Speed Chain
- Front Chain Ring
- 48T
- Rear Gear Range
- 13T
- Cassette
- N/A (Single Speed)
- Derailleur
- No Derailleur, Just Chain Tensioner
- Front Position Light
- Yes
- Front Light
- 19000CD, 600 lumens
- Turn Indicator
- No
- Tail Light
- Yes, with Brake Signal Highlight
- L × W × H
- 1693*741*1115 mm
- Electric bike Weight
- 72.75 lbs (33 kg)
- Rider Weight Limitation
- 265 lbs (120kg)
- Rear Rack Load Capacity
- 121 lbs (55 kg)
- Front Basket Load Capacity
- 33 lbs (15kg)
Bring what you actually carry
Six shops across New York and California. A cargo electric bike is worth testing loaded rather than empty, so bring the child seat, the panniers or the crate and we will fit them and let you ride it as you will use it.
Segway MUXI, answered
What makes the MUXI a cargo electric bike?
The twin-tube frame keeps the load and the battery low, which is what makes a loaded electric bike feel balanced rather than top-heavy. Add 20 by 3.0 inch tires with a large contact patch, 80 Nm of torque and traction control, and you have an electric bike designed around weight rather than speed.
What is a direct-drive motor, and why does it matter here?
It has no internal gearing — fewer moving parts, near-silent running and nothing inside to wear out. On an electric bike expected to carry loads for years, that simplicity is worth more than the last few watts.
Does it have traction control?
Yes, which is unusual on an electric bike and genuinely useful on a cargo one. Pulling away on a wet slope with weight on the back is exactly when a rear wheel wants to spin, and this stops it.
How does the AirLock motor lock work?
It locks the motor itself rather than a wheel or a frame tube. There is nothing exposed to cut, which makes it a great deal harder to defeat than a conventional lock. It also unlocks as you approach and locks as you walk away.
How far does it go and how long does it charge?
Up to 80 miles from a 48V 717Wh battery, charging in about 6.5 hours.
Is the battery safe?
UL-certified, water-resistant and rated IPX7, with a multi-layer battery management system watching cell balance, temperature and current. Never charge an electric bike that is wet or whose battery looks swollen or damaged — bring it in to us.
Can I ride it in the rain?
It carries an IPX5 body and IPX7 battery rating, so light rain and wet roads are within it. Avoid standing water. One safety point worth stating plainly: never charge an electric bike that is wet, or one whose battery looks swollen or damaged. Bring it straight in to us instead.
Torque sensor or cadence sensor?
Cadence. It reads how fast you are pedalling and delivers power to match, which is predictable and easy to get along with. If you specifically want a torque sensor, the Myon has one.
How fast does it go?
20 mph. A cargo electric bike is not built for speed, and 20 mph with a load on board is plenty.
What colours does it come in?
Dusty Sage and Olive Rush. Both the same price; pick the finish on this page.
Can you fit a child seat or panniers?
Bring what you want to carry and we will fit it in the shop. It is also the best way to test the electric bike — loaded, the way you will actually use it.
What warranty comes with it?
A year of cover through us as standard, and we handle any claim with Segway for you. Segway is a brand we carry rather than one we design, so the three-year cover on Wilson’s-designed rides does not apply here.
Who services it, and can you get parts?
Our own technicians, at all six shops, with express service available at every one. We service any brand, whether you bought it from us or not.